Matthew F
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re:3D Inc.® is breaking through the current limitations of 3D printing to unlock new applications and growth markets worldwid
Houston, Texas
Active over a week ago | Posted over a month ago
Engineer Job in Houston, Texas
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Wanted: Customer Support/Customer Success Manager
Houston’s coolest 3D printing start-up, re:3D (re3d.....) is seeking a multi-talented Customer Support/Customer Success manager. As the User Experience Lead you must have a love for 3D printing and community interaction. You will be responsible for replying to customer issues in a timely manner using Zendesk, taking low volume customer calls, and bi-monthly reporting to the engineering team. You’ll work to create proactive solutions for customer success such as maintaining/creating content for our forum, updating/consolidating documentation, and brainstorming new and creative ways of supporting our community. You will also be willing to travel to give training and complete on-site repairs for our customers.
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