Engineer Job in Ottawa, Ontario

1)Customer Support Engineer - Cisco (Richardson TX) Can work remote North Carolina Cisco office JOB DESCRIPTION: Responsibilities: - Provide second line phone/email/fax consultation to independently debug complex product problems. --Provides technical support for XR products such as CRS-1 & CRS-3, ASR9000 and GSR/C12000. - Provide systems/product training. - Acts as a focal point for large account network problem resolution. - Acts as a technical expert in Routing / Switching. - Provides support on a world-wide basis. - Works independently, receiving minimal supervision, with no instruction on routine work and general instruction on new assignments - Typically reports to Mgr, Advanced Services. - Typically interfaces with lower level CSE's, VARs, OEMs end-users internal engineering departments. - Works on problems of diverse scope where analysis requires evaluation of identifiable factors. - Applies known solutions to solve problems. Requirements: - Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 6-8 years related experience. - Deep knowledge of telecommunication systems and network environments. - Ability to analyze, use and configure medium and large enterprise/SP networks. - n-depth Knowledge of Routing Protocols BGP, MPLS, L2VPN, L3VPN, MVPN and OSPF. - CCIE highly desired. - IOS-XR technologies and experience in a support structure preferred - Ability to work independently, as this position only receives minimal supervision with no instruction on routine work and general instruction on new assignments. - Proven crisis management skills; Consultative communication skills. 2)Location: San Jose,CA Client : CISCO LONG TERM CONTRACT/C2H CISCO SUPPORT ENGINEER Manager is looking for some hands on experience in the following skillsets: HSRP/VRRP/GLBP Routing Protocols (EIGRP, OSPF, ISIS, BGP) Multicast Routing IPv6 MPLS DHCP, DNS & NAT Thanks and have a great day!!? Deepika.Kumar Talent Acquisition Executive 1615 S. Main St. | Suite A | Milpitas, CA 95035 C: 651.208.... www.....com We are "Certified Minority Owned Business Enterprise (MBE)”.